Book Review - Difficult conversations by Douglas Stone, Bruce Patton and Sheila Heen of the Harvard Negotiation Project

What is a difficult conversation and how can we have them? We attempt or avoid difficult conversations every day.

It might be about saying 'no' to your spouse or ex-spouse/partner, asking your boss for a pay rise, confronting a friend or neighbour, asking a difficult favour or apologising.

We all have conversations that we dread and find unpleasant. However, we can develop the skills to make such situations less stressful and more productive.

Based on fifteen years of research and consultations with thousands of people, DIFFICULT CONVERSATIONS pinpoints what works.

Use this ground-breaking, step-by-step book to turn your difficult conversations into positive, problem-solving experiences.

From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success.

The book will help you learn how to:

- Decipher the underlying structure of every difficult conversation

- Start a conversation without defensiveness

- Listen for the meaning of what is not said

- Stay balanced in the face of attacks and accusations

- Move from emotion to productive problem solving

 

A really interesting book with tips that family lawyers and clients can actually use and put into practice.

Other Blog Posts

Why do I need to provide my financial information if we have agreed everything?

In family mediation we are often working with couples who want to sort out the issues relating to their separation and divorce without going to court.

By
Rachael

Do children get to decide how often they see each parent?

Is it a child's choice? Who decides?

By
Claire

What is the difference between a lawyer and a mediator?

What is mediator and what does a mediator do? How is this different to a lawyer?

By
Claire

How to choose a family mediator.

Family mediation is not about getting back together. In fact, it is the opposite, family mediation aims to help couples agree how to live apart.

By
Rachael

Advice for a friend who is separating or divorcing

If your friend is divorcing, what could you say that would be helpful?

By
Claire

Major tax changes to help couples who separate and divorce

On 22 July 2022 the government released draft legislation which will change the capital gains tax position for divorcing couples. The legislation is in draft form so may change. The proposed implementation date is 6 April 2023.

By
Rachael
View all Blogs